August 05, 2014

Crapo Seeks Help of Idaho's Veterans

Invites Idahoans to share feedback through short survey

Washington, D.C.-In an effort to better address the needs of veterans and improve veterans services in Idaho, U.S. Senator Mike Crapo is seeking feedback from the men and women of our Armed Forces.  Crapo is asking Idaho veterans to take part in a brief survey to share their experiences within the U.S. Department of Veterans Affairs (VA). 

"The recent exposure of the shameful mistreatment of veterans seeking assistance through the VA again underscores the need to improve the delivery of assistance to our nation's veterans," said Crapo.  "The scandals prove that the stakes are high: Congress must get VA reform right this time.  Nonetheless, in Congress' rush to make improvements, we must be careful not to harm programs that work well.  I invite all Idaho's veterans, their communities, friends and family to share feedback, both positive and negative, about their VA experiences.  The input of Idahoans is critical as I work to represent Idaho's veterans and advocate needed changes."

Veterans can take the survey online through Crapo's website at https://www.crapo.senate.gov/contact/survey.cfm.  Veterans who do not have internet access or are uncomfortable with computer use can call one of the Senator's offices to have a staff member administer the survey.  The following phone numbers can be used to reach Crapo's offices:  Washington, DC (202) 224-6142; Idaho State Office (Boise) 208-334-1776; South-Central Idaho (Twin Falls) (208) 734-2515; North Idaho (Coeur d' Alene) (208) 664-5490; Eastern Idaho, North (Idaho Falls) (208) 522-9779; North-Central Idaho (Lewiston) (208) 743-1492; Eastern Idaho, South (Pocatello) (208) 236-6775.  Additionally, veterans are welcome to visit any of the Senator's regional offices to take the survey in person.  Friends and families of veterans are also welcome to take the survey to share their experiences.  

The short survey contains questions about the level of satisfaction veterans have with the VA generally.  It also asks where veterans receive health care treatment if they use VA facilities.  The survey provides the option of sharing individual positive and negative experiences.  Idahoans in need of specific assistance in dealing with the VA or other federal agencies and navigating programs may also contact any one of Crapo's offices for further assistance through the survey or separately.